Privacy Statement LockOutStore.nl

LockOutStore.nl is located at Generaal Foulkesweg 90, 6703 BZ Wageningen and is responsible for the processing of personal data as shown in this privacy statement.

Contact details: Website: https://www.lockoutstore.nl/ Address: Generaal Foulkesweg 90, 6703 BZ Wageningen E-mail: info@lockoutstore.nl Chamber of Commerce number: 88062325

Personal data that we process

LockOutStore.nl processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

  • First and last name

  • Gender

  • Address details

  • Phone number

  • Email address

  • IP address

  • Information about your activities on our website

  • Internet browser and device type

  • Bank account number (for payments)

Special and/or sensitive personal data

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore encourage parents to be involved in their children's online activities to prevent data about children from being collected without parental consent. If you believe we have collected personal data about a minor without this consent, please contact us at info@lockoutstore.nl, and we will delete this information.

Purpose and basis of the processing

LockOutStore.nl processes your personal data for the following purposes:

  • Processing your payment (Basis: Execution of agreement)

  • To deliver goods and services to you (Basis: Performance of agreement)

  • To be able to call or email you if this is necessary to provide our services (Basis: Execution of agreement)

  • Sending our newsletter: We send newsletters to inform you about our products and offers. We do this based on your explicit consent (subscription) or, if you are already a customer, based on a legitimate commercial interest. You can unsubscribe at any time.

  • Legal obligations , such as data we need for our tax return.

  • Website Improvement: LockOutStore.nl analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences (Basis: Legitimate Interest/Consent).

How long we keep personal data

LockOutStore.nl does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods:

  • Order data and invoices: 7 years (legal obligation of the Tax Authorities).

  • Customer account and other data: Until you cancel your account or for a maximum of 2 years after your last activity/order, unless we are legally required to retain it for longer.

Sharing personal data with third parties

LockOutStore.nl does not sell your information to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. We have data processing agreements in place with companies that process your data on our behalf (such as parcel delivery services, payment providers, or hosting providers) to ensure the same level of security and confidentiality of your data. LockOutStore.nl remains responsible for these processing operations.

Cookies, or similar techniques

LockOutStore.nl uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website.

  1. Functional cookies: Ensure that the website works properly and that, for example, your preferred settings are remembered.

  2. Analytical cookies: Used to optimize the website and measure visitor numbers.

  3. Tracking cookies: We place cookies that track your surfing behaviour so that we can offer tailor-made content.

On your first visit to our website, we will inform you about these cookies and ask for your consent to place them (where necessary). You can disable cookies by configuring your internet browser to no longer store them. You can also delete all previously stored information through your browser settings.

Google Analytics

LockOutStore.nl uses Google Analytics to track how users use the website. We have configured Google Analytics to be privacy-friendly, in accordance with the guidelines of the Dutch Data Protection Authority:

  • We have concluded a processing agreement with Google;

  • The last digits of your IP address are masked;

  • 'Data sharing' with Google is turned off.

Google may provide this information to third parties if Google is legally required to do so, or if third parties process the information on Google's behalf. We have no control over this.

View, change or delete data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by LockOutStore.nl, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you specify.

You can send a request for access, correction, deletion, or transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to info@lockoutstore.nl . We will respond to your request as quickly as possible, but within four weeks.

How we protect personal data

LockOutStore.nl takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. The website uses a reliable SSL certificate (the lock icon in the browser) to ensure that your personal data is sent securely. If you believe your data is not properly secured or if there are indications of misuse, please contact our customer service or email us at info@lockoutstore.nl.