Privacy Policy LockOutStore.nl

LockOutStore.nl is located at Generaal Foulkesweg 90, 6703 BZ Wageningen and is responsible for the processing of personal data as shown in this privacy statement.

Contact details: Website: https://www.lockoutstore.nl/ Address: Generaal Foulkesweg 90, 6703 BZ Wageningen Email: info@lockoutstore.nl KVK number: 88062325

Personal data we process

LockOutStore.nl processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

  • First and last name

  • Gender

  • Address details

  • Telephone number

  • Email address

  • IP address

  • Data about your activities on our website

  • Internet browser and device type

  • Bank account number (for payments)

Special and/or sensitive personal data

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years, unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us at info@lockoutstore.nl and we will delete this information.

Purpose and legal basis of the processing

LockOutStore.nl processes your personal data for the following purposes:

  • Handling your payment (Legal basis: Performance of the agreement)

  • To deliver goods and services to you (Legal basis: Performance of the agreement)

  • To be able to call or email you if this is necessary to carry out our services (Legal basis: Performance of the agreement)

  • Sending our newsletter: We send newsletters to inform you about our products and offers. We do this on the basis of your explicit consent (subscription) or on the basis of a legitimate commercial interest if you are already a customer of ours. You can unsubscribe at any time.

  • Legal obligations, such as data we need for our tax return.

  • Website improvement: LockOutStore.nl analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences (Legal basis: Legitimate interest/Consent).

How long we retain personal data

LockOutStore.nl does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods:

  • Order data and invoices: 7 years (statutory obligation of the Tax Authorities).

  • Customer account and other data: Until you cancel your account or a maximum of 2 years after your last activity/order, unless we are legally obliged to retain it longer.

Sharing personal data with third parties

LockOutStore.nl does not sell your data to third parties and only provides it if this is necessary for the performance of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf (such as the parcel service, payment provider or hosting party), we conclude a processor agreement to ensure the same level of security and confidentiality of your data. LockOutStore.nl remains responsible for these processing operations.

Cookies, or similar techniques

LockOutStore.nl uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone on your first visit to this website.

  1. Functional cookies: Ensure that the website works properly and that, for example, your preferred settings are remembered.

  2. Analytical cookies: Are used to optimise the website and measure visitor numbers.

  3. Tracking cookies: We place cookies that track your browsing behaviour so that we can offer tailored content.

On your first visit to our website we inform you about these cookies and ask permission for placing them (where necessary). You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

Google Analytics

LockOutStore.nl uses Google Analytics to keep track of how users use the website. We have configured Google Analytics in a privacy-friendly manner in accordance with the guidance of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

  • We have concluded a processor agreement with Google;

  • The last digits of your IP address are masked;

  • 'Data sharing' with Google is turned off.

Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on Google's behalf. We have no influence over this.

Accessing, adjusting or deleting data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent you have given for the data processing or to object to the processing of your personal data by LockOutStore.nl, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organisation named by you.

You can send a request for access, correction, deletion, data transfer of your personal data or a request to withdraw your consent or to object to the processing of your personal data to info@lockoutstore.nl. We will respond to your request as quickly as possible, but within four weeks.

How we secure personal data

LockOutStore.nl takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. The website uses a reliable SSL certificate (the padlock in the browser) to ensure that your personal data is transmitted securely. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or email info@lockoutstore.nl.