Returns

It's possible you accidentally ordered the wrong product. At LockOutStore.nl , you can return products as long as they meet our return policy.

Terms and Conditions

  • Term: You report the return within 30 days of receipt.

  • Condition: The product is unused, undamaged and in its original packaging.

  • Exception (Custom & Bulk): Products that are made to order, personalized, or ordered in bulk specifically for you cannot be returned.

    • Not sure if your product is returnable? Please contact us first.

Return process

1. Register Send an email to info@lockoutstore.nl Please clearly state your order number (found on your packing slip or in the confirmation email) and which products are involved.

2. Packaging & Shipping After our confirmation, please pack the products securely in a shipping carton. Include the packing slip (or a note with your order number) so we can process your return quickly.

Return address: LockOutStore.nl Generaal Foulkesweg 90 6703 BZ WAGENINGEN

You will be responsible for paying for your own return shipping costs.

Refund

After receiving and inspecting the goods, you will receive a credit note by email. We will then refund the purchase amount within a few business days using the payment method you used when placing your order.